Electronic Arts, Inc DevOps/Systems Engineer I in Austin, Texas

We are EA:

And we make games – how cool is that? In fact, we entertain millions of people across the globe 24/7 with the most amazing and immersive interactive software in the industry. But making games and delivering a flawless player experience is hard work. That’s why we employ the most creative, resourceful and passionate people in the industry.

The Challenge Ahead:

Modern video games rely on many different services behind the scenes. From matchmaking, marketplace, and social features to anti-cheat detection, leaderboards, and server-side physics calculations. This ever-changing and ever-growing ecosystem exposes new operational challenges with every new game launch.

The Systems Engineer works as part of a team responsible for the design of the system architecture, server infrastructure management and advanced technical support. He/She also provides technical leadership required to effectively deliver high-quality, timely IT solutions and services that meet EA’s business needs.

The role is a part of a high performing team in a fast-paced organization, requiring partner and business focus. As well as demonstrated skills tied to leadership, people, communication, analytics and adaptability.

What a Systems Engineer does at EA:

  • Provides effective solutions to difficult operations engineering problems

  • Influences design and technology choices

  • Reconcile competing priorities and achieve business unit objectives

  • Communicates well via documentation and verbally with both peers and partners

  • Collaborates with peers across functions to help deliver highly reliable, scalable, and operable solutions

  • Partners with development teams, DBAs and QA in a DevOps model of agile development process

  • Operates built, bought, or partner technology solutions

  • Rapidly adapt to new and changing situations to quickly solve problems and find new directions

  • Operates continuous improvement through a change management methodology

  • Periodic rotational 24 hours on call support

The next great EA Systems Engineer needs:

  • Experience operating highly available solutions with security and performance

  • Experience with automation and configuration management tools (Preferred: Chef and/or Puppet)

  • Experience with public cloud services and deployment (Preferred: AWS, GCP, or Azure experience)

  • Experience in programming/scripting languages (Preferred: Go, Python, and/or Ruby)

  • Knowledge of the software development lifecycle and experience with source code management tools

  • Ability to troubleshoot complex issues ranging from system resources to application stack traces

  • Hands-on experience in maintaining infrastructure for micro services

  • Experience with Continuous Integration, continuous delivery/deployment tools like Jenkins, Bamboo, or similar

  • Operational knowledge of UNIX

  • Experience operating Open Source tools and software

  • Experience with TCP/IP, routing, VLANS, AWS Direct Connect, VPN and other networking concepts

  • Experience with VMWare, Vagrant, Docker, or Rocket is a definite plus

  • Experience with monitoring tools like NewRelic, Zabbix, Nagios or similar

  • DNS, LDAP, syslog and network service experience

  • Ability to identify and resolve performance bottlenecks and implement performance optimizations

  • Knowledge of enterprise storage technologies and protocols such as NFS, CIFS, iSCSI, Software Defined Storage, Object Storage is a plus

  • Working knowledge of Windows Server is a plus

  • OBSESSIVE desire to automate and improve everything including process improvements, standardizing tools and technologies!

    Required Soft Skills:

  • Peer and partner relationship focused

  • Ability to thrive in a fast-paced team environment

  • Ability to learn new skills/technologies quickly and independently

  • Strong interpersonal and communication skills

  • Independent problem-solving skills

What’s in it for you? Glad you asked!

We love to brag about our great perks like comprehensive health and benefit packages, tuition reimbursement, 401k with company match and, of course, free video games. And since we realize it takes world-class people to make world-class games, we offer competitive compensation packages and a culture that thrives off of creativity and individuality. At EA, we live the “work hard/play hard” credo every day.

EA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.