TEXAS WORKFORCE COMMISSION Software Technical Support in AUSTIN, Texas

Local software company is seeking client-focused, motivated individuals with a passion for technology to join our Client Care team in providing front-line support to healthcare professionals using our EHR/HIS software suite. As the healthcare technology industry continues to advance, now is the perfect opportunity to get in on the ground floor and grow with an industry leader. If you're familiar with SQL, enjoy learning new technology, and don't believe reading from a call script is the way to troubleshoot and resolve technical issues, this is your chance toplay a key role in the improvement and evolution of the global healthcare system. With full benefits, company-paid travel, advancement opportunities, and rewardsfor hard work and dedication, the role of Technical Account Specialist is ideal for mature-minded individuals who excel in a fast-paced environment and enjoy working with a diverse team. You'll work directly with health care professionals, software developers, and project managers to resolve tickets, suggest feature enhancements, implement new modules, and train end users in the day-to-day use of our integrated EHR/HIS software solution. Preferred skills: Experience with at least one database engine & SQL language is REQUIRED: Access, SQL Server, Oracle Fast-learner, demonstrating a strong technical and analytical problem solving ability Willingness & ability to travel, including overnight stays. Technology degreeis a plus Experience in biological science or a clinical background is a plus Experience in Laboratory Information Systemis a plus Experience in Pharmacy Management Systemis a plus Education or previous experience in software programming is a PLUS. Why you should join our team: Every day is casual Friday Bonus pay for successful on-site training at client locations Excellent medical, dental, vision, and life insurance options Company-paid travel opportunities Continuous learning environment and career advancement Salary based on skills & experience, with substantial merit raises awarded for performance Location: Our office is located in North Austin, and an on-site interview is required prior to any offer for employment. Candidates applying from outside the Austin metro area must be willing to interview and relocate at their own expense. Sorry, visa sponsorship is not available for this position. Please note that this position is not ideal for those seeking a career in desktop support, hardware IT, or network administration. Account specialists work extensively with comprehensive medical software and SQL databases, assisting and training clients in medical environments. No phone calls, please. Learn more & apply online at http://careers.versasuite.com/?p=1338